Returns & Exchanges

We want you to feel confident and comfortable in every piece you wear.

If something isn’t quite right, returns are accepted within 14 days of delivery for a full refund.

How to Make a Return

To initiate a return, please contact us first. Once your return is approved, we will provide you with a prepaid return shipping label and return instructions.

Please do not send returns to the original “ship from” address shown on your package. Returns cannot be received at that location.
The cost of return shipping will be deducted from your refund.
Returns are processed within 7–10 business days after we receive them.

Return Conditions

To be eligible for a return, items must be:

Unworn
Unwashed
Unaltered
Free of stains, deodorant marks, and odors
In original condition
With all tags attached
In original packaging

All returns are inspected upon receipt. Patricia Timm Collection reserves the right to refuse any return that does not meet these conditions.

Damaged or Incorrect Items

Damages or shipping issues must be reported within 48 hours of delivery. Please email clear photos of the item and original packaging so we can review your claim.

Exchanges

Exchanges are available based on availability. Due to our limited production runs, some styles or sizes may sell out. If your requested item is no longer available, your return will be issued as a full refund.

Final Sale

The following items cannot be returned or exchanged:

Sale items
Accessories
Custom orders
Items marked “Final Sale”

POP UP:
Items purchased at a purchased at a pop up event are final sale. 

Order Cancellation

Orders cannot be canceled once shipped.