Refund policy

Returns & Exchanges

We want you to feel confident and comfortable in every piece you wear.

If something isn’t quite right, returns are accepted within 14 days of delivery for store credit or exchange only.

How to Make a Return

To initiate a return, please contact us first. Once your return is approved, we will provide you with a prepaid return shipping label and return instructions.

Please do not send returns to the original “ship from” address shown on your package. Returns cannot be received at that location.

The cost of return shipping will be deducted from your store credit.

Returns are processed within 7–10 business days after we receive them.

Return Conditions

To be eligible for a return, items must be:

Unworn

Unwashed

Unaltered

Free of stains, deodorant marks, and odors

In original condition

With all tags attached

In original packaging

All returns are inspected upon receipt. Patricia Timm Collection reserves the right to refuse any return that does not meet these conditions.

Damaged or Incorrect Items

Damages or shipping issues must be reported within 48 hours of delivery. Please email clear photos of the item and original packaging so we can review your claim.

Exchanges

Exchanges are available based on availability. Due to our limited production runs, some styles or sizes may sell out. If your requested item is no longer available, your return will be issued as store credit.

Final Sale

The following items cannot be returned or exchanged:

Sale items

Accessories

Custom orders

Items marked “Final Sale”

Order Cancellation

Orders cannot be canceled once shipped.